Travaxy

The travel industry is one of the largest, most important and profitable industries in the world. 

Over the past decade, there has been a real revolution in the travel industry, with the vast majority of booking activity moving to the online world. This revolution has transformed the industry in terms of the amount of information available, from detailed planning to user experience, and has led to increased competitiveness, lower prices and a plethora of travel destinations. All of these factors have made the booking process a lot more efficient, and have led to a significant increase in the number of tourists and market size.

The online booking revolution has been greatly successful in terms of technology growth. Within a decade, it contributed to a 50% increase in the number of world tourists, but it did not reach the world's largest minority – people with disabilities, who make up about 15% of the population. For this group, estimated at one billion people, the online travel sites do not provide a solution, leaving this huge market segment somewhere in the 1990s in terms of economic inefficiency and social welfare.

The need

The existing online booking sites do not have the tools or knowledge to provide services to travelers with various disabilities; the possibilities are very few and often do not satisfy the special needs of the travelers. Things such as ordering an on-line flight ticket, booking a hotel room or renting an accessible car are not obvious for a disabled person. Most sites do not even have the option, and where there are certain services, they do not cover a whole vacation and are not done automatically, but require the traveler to spend a lot of time and energy on phones calls, emails and online searches.

As of today, travelers with disabilities must call or send an email to the service providers explaining their specific needs. This makes it difficult to reserve a vacation due to language gaps, physical challenges and additional restrictions, sometimes to the point of giving up the vacation altogether. The information scattered on blogs and websites is often outdated, so that a traveler with a disability may arrive at the site and suddenly discover that it is not accessible.

The solution

Travaxy is an innovative Travel & Booking platform designed for people with disabilities and those in need of assistance. At the core of the platform is a unique algorithm that identifies the specific needs of users, based on which, the system offers a variety of vacation packages tailored personally for them. Vacation packages include all the standard components, from flights and accommodation, to car rental and special tourist attractions.

In addition, Travaxy will also provide travelers with important information about relevant places of entertainment and accessible activities - concerts, sports events, extreme sports, museums, etc. - each user according to his or her specific abilities and desires. And all the information available in one place!

The Travaxy platform algorithm is based on an artificial intelligence system designed to perform ongoing data processing, thereby providing high-level, suitable trips while maximizing user experience.

How it works - UI for illustration

1. The user enters the system and selects the type of service they need (flight, accommodation, car rental, cruise). When filling in the data, the user specifies their special needs, and then enters the information for the vacation package - date, destination and number of passengers.

2. The system releases an output with relevant suggestions.

3. If the user wants to make another reservation, the system is already familiar with his/her needs and knows what to offer.

4. After completing their reservation, the user will be able to book activities and services at the destination and receive any other relevant information.

5. The system will also be able to filter out opinions and recommendations of other visitors so that the user receives only what may be relevant to them.