The tourism industry has undergone a major revolution over the last few years. This revolution has skipped over more than 70,000 large global companies focused on organized tourism. When planning a private trip, everything is fast and accessible: book a flight on KAYAK, order a vacation on AIRBNB, rent a car directly from the HERTZ website, order the food through WOLT and build the trip program with the help of several content sites. The trip program has considerable flexibility and can be stretched according to the needs of the traveler.
In the organized tourism industry, a tour operator is required to plan a detailed, perfectly coordinated program for a group of travelers, and to avoid any mistakes.
The available solutions today for tour operators are mainly domestic and local, most of them using various office tools. Most of the processes are carried out manually: registering for the trip, sending the reservations, and dealing with all of the financial aspects before and after the trip.
The challenge is significant. For example, for a one-week organized group tour, the tour operator is required to manage more than 60 different service providers on average. The logistics are endless and might create significant operational losses.
Manage Your Trip was created to streamline the industry and take it forward into the digital age.
Manage Your Trip is changing the tools used by tour operators and enabling the industry to take a significant step forward. The platform transfers all the trip processes to online and integrates all of the providers into one system which communicates with them continuously.
Manage Your Trip is the only platform in the world that provides a complete solution for the organized tourism industry: trip planning, marketing, operation of the logistics aspects, handling of financial aspects, field management of trips and more.
The simplicity of the platform mechanism makes using the platform efficient and easy for the customers, which allows the tour operators to build and to change the trip program with a click of a button. Each operation is connected to the various suppliers, generates / updates orders, and completes the process in its entirety.
One of the most notable advantages of Manage Your Trip is its financial efficiency aspect. Each trip has a planned budget that defines the plan. With each trip there are discrepancies between the planning and the execution, so that tour operators often incur losses. For example, if a few individuals from the group choose not to join a specific activity, the tour operator suffers a financial loss, the result of a lack of synchronization between the coordination of the activity and the real number of participants. When this process is managed in a connected and computerized way, the gaps between the plan and the execution are almost non-existent. The trip becomes organized, efficient and smart. The Manage Your Trip platform provides significant savings in travel costs, and substantially reduces the human work hours of the tour operators in planning and managing the trip.
The platform enables considerable optimization during the trip planning stage: If previously many hours were spent only for the trip planning, now, the use of the platform greatly shortens the planning time and allows the tour operators to create a complex trip in only a few minutes.
One of the significant trends in the industry is private touring - Tailor Made Tours. In order to support this kind of trip, tour operators must have extensive knowledge, with various capabilities and quick responses. The Manage Your Trip platform has a great solution for this industry trend.
The Manage Your Trip cloud platform is built on a SAAS (SERVICE AS A SOFTWARE) model and contains the following modules:
• Calculate and generate bids with a click of a button
• Trip planning and marketing generating with the logistical outputs of the trip (internet site, designed plan)
• Management of the travel sleeve of the trip, including all the suppliers
• Management of participant registration using an independent registration interface for the tour operator
• A unique application for field management of the trip
• CRM for customer management
• An accounting tool which connects to the ERP systems, and includes accounting issuing, documents and reports
• Trip customization algorithm